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Support

Stuck on something, or found a bug? Email us and a person replies, usually within one business day.

Common questions

PranaPath is an all-in-one platform for yoga teachers and yoga teacher training schools. It brings courses, trainings, community groups, payments and marketing into one space, and students use the PranaPath mobile app to book, join their community and open their courses. It is not an Ayurveda or general wellness app.

Sign in as a teacher and open Profile (schools: Settings), then click Connect Zoom and approve access. PranaPath then creates the call for each live class you publish and gives every student who books their own join link. See our live classes guide for the full walkthrough.

The join link only works once the student is signed in to PranaPath and the class is close to starting, and it is personal to them, so a forwarded link will not work for someone else. Ask them to open the class from their PranaPath account rather than an old email, and check they booked with the same email they are signed in with.

Reconnect from the same Connect Zoom button and nothing is lost. Calls already created stay in your Zoom account either way. While disconnected, new live classes cannot be published until you reconnect.

Open Settings (schools) or Profile (teachers) and go to the Payouts tab. It shows how you get paid and links out to your Stripe dashboard for a full transaction history.

Our Privacy Policy lists every provider we share data with and why. For Zoom specifically, we only create and manage meetings PranaPath itself created, and we delete your stored Zoom access immediately if you disconnect or remove the app.